Terms & Conditions

Privacy Policy of GlossyTech Kenya

Last Updated: January 3, 2025
At GlossyTech Kenya, we value the privacy of our clients, website visitors, and users of our digital marketing services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with our business in any manner. By accessing our website and using our services, you agree to the terms of this policy.

1. Information We Collect

Personal Information: When you visit our website or engage with our services, we may collect the following personal information:

• Name
• Email address
• Phone number
• Business name (if applicable)
• Other information you provide to us via contact forms or email.

Non-Personal Information: We also collect non-personally identifiable information automatically, including:

- IP address - Browser type - Device type - Geolocation data - Pages visited on our site - Time spent on the site

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and improve our digital marketing services.
• To respond to inquiries and provide customer support.
• To send you newsletters, promotions, and marketing materials (if you opt in).
• To analyze website traffic and optimize the user experience.
• To comply with legal obligations.

3. Data Sharing and Disclosure

GlossyTech.co.ke does not sell, rent, or lease your personal information to third parties. We may share your information with trusted service providers or business partners under the following circumstances:

• Service Providers: We may share your data with third-party vendors and partners who assist in providing our services, such as website hosting, email marketing, and analytics.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process to comply with government requests or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner or successor entity.

4. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to improve your experience and analyze site usage. Cookies are small text files stored on your device. You may choose to disable cookies through your browser settings, but this may affect your ability to access certain features on our site. We use cookies for:

• Analyzing website traffic.
• Personalizing user experience.
• Serving targeted advertisements.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Rights and Choices

As a resident of Kenya or visitor to our website, you have the following rights:

• Access to Information: You have the right to request access to the personal data we hold about you.
• Correction or Deletion: You can request to update, correct, or delete your personal information.
• Opt-Out of Marketing Communications: You may opt-out of receiving marketing emails by clicking the "unsubscribe" link in the email or contacting us directly.
• Cookies Management: You can manage or disable cookies through your browser settings.

7. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we will securely delete it.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing your personal information with them.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new policy on our website with an updated date at the top.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Website:

www.glossytech.co.ke

Email:

info@glossytech.co.ke

Phone:

+254716 922 021

Address:

P.o. Box 309-00100, Kasarani Nairobi

This privacy policy is a general guideline and may need further customization. If you collect or process sensitive data, or if your services extend beyond Kenya, it may be necessary to comply with additional regulations such as the GDPR (General Data Protection Regulation) if you serve customers from the EU. Always consult with a legal professional to ensure full compliance with applicable laws.